Terms and Conditions of Sale
LockersZone – Automated Locker Rental
Last updated: 18/05/2025
1. INTRODUCTION
1.1. Eudes Raymond Albert Leroux, with N.I.F. Y9178273E, residing at Paseo Marítimo Rey de España, No. 35, 29640, Fuengirola, Málaga (hereinafter “LOCKERS ZONE”), provides a luggage storage service that allows its users to access a luggage storage and deposit point (hereinafter, the “Luggage”) through the Community Lockers branded MEGABLOK, acquired by LOCKERS ZONE and made available to its users at the facilities located at Calle Jacinto Benavente, No. 9, 29640, Fuengirola, Málaga.
It is noted that MEGABLOK, S.A.U., with N.I.F. A-50711498, with registered office in Zaragoza, Plataforma Logística PLAZA, Calle Palermo, number 7 (hereinafter “Megablok”), is the exclusive owner and/or holder of all rights inherent to the software embedded in the Community Lockers for their control, the Meter Data Management (“MDM”) system responsible for managing, receiving, and presenting the information generated by them, as well as the software responsible for managing reservations and the Community Lockers themselves, and the data processing system, as well as any other programs or systems related to the above (collectively referred to as the “Platform”). In this regard, there is a license agreement over the Platform (hereinafter, the “License Agreement”) entered into between LOCKERS ZONE and Megablok.
2. ACCEPTANCE OF THE TERMS
2.1. Acceptance of these general Terms and Conditions of Use (hereinafter, the “Terms of Use”) is a necessary condition to be considered a user (hereinafter, the “User”) and to benefit from the use of the Community Locker. Acceptance implies that the User has read the Terms of Use and expressly and voluntarily accepts each and every provision stated herein and agrees to comply with them.
2.2. LOCKERS ZONE reserves the right to amend these Terms of Use at any time. Any changes will be communicated to Users for acceptance via email notifications.
2.3. LOCKERS ZONE reserves the right to deny access to the Community Locker to any User if it believes that such User may violate these Terms and Conditions.
3. DESCRIPTION OF THE SERVICE
3.1. The service provided by LOCKERS ZONE consists of making available to Users an automated luggage storage service through an online reservation system.
4. ACCESS AND USE OF THE SERVICE
4.1. General Conditions
4.1.1. The User agrees to make proper and lawful use of the Community Lockers in accordance with applicable legislation, the Terms of Use, moral standards, generally accepted customs, and public order.
4.1.2. The User acknowledges and agrees that access to and use of the Community Lockers is done freely and consciously under their sole responsibility. LOCKERS ZONE shall not be liable under any circumstances for the use the User may make of the Community Lockers, nor for any damages resulting therefrom.
4.1.3. To access the Service, the User must first provide the requested personal information to LOCKERS ZONE. LOCKERS ZONE reserves the right to verify the information provided by the User. Providing false data may result in immediate removal from the Service.
4.1.4. LOCKERS ZONE may suspend or revoke any User's access to the Service for failure to comply with these Terms of Use, without liability for damages.
4.2. Service Reservation
4.2.1. Access to the Service requires the prior completion of a reservation form available through the Platform (the “Reservation Form”). The User is responsible for providing accurate, current, and truthful information. LOCKERS ZONE is not liable for incorrect or fraudulent data provided by the User.
4.2.2. To reserve the Service, the User must follow the on-screen instructions and confirm the purchase, which includes reading and accepting these Terms of Use and the Privacy Policy.
4.2.3. The reservation steps are:
The User visits https://lockerszone.com/
The User completes the Reservation Form, indicating locker size, duration, and personal details.
The User is redirected to a secure payment gateway. Once payment is completed, an email is sent with a reservation confirmation, payment receipt, an access code for the facility, and a QR code for the locker.
To access the premises, the User enters the access code on the keypad.
To open the locker and deposit items, the User scans the QR code on the Community Locker screen.
4.2.4. Users are responsible for verifying the size and weight of their luggage prior to reservation. Refunds will not be granted if the luggage exceeds allowed dimensions or weight.
4.2.5. Users must immediately notify LOCKERS ZONE via Technical Support of any errors in the reservation details.
4.2.6. These Terms of Use are accessible at all times through the Platform.
4.3. Price
4.3.1. Prices are shown on the Platform and applied automatically during the final reservation step. Prices are in Euros and include VAT.
4.4. Service Use Limitations
4.4.1. LOCKERS ZONE may limit the number of lockers used simultaneously by a single User.
4.4.2. LOCKERS ZONE does not guarantee locker availability at any given time.
4.5. Late Retrieval of Luggage
4.5.1. A penalty of €150 may apply for late retrieval, proportional to the exceeded time.
4.5.2. Forgotten items may be shipped to the User at their expense, which must be prepaid.
4.6. Service Suspension
4.6.1. LOCKERS ZONE may suspend or terminate access to any User at any time for noncompliance.
4.6.2. If access is terminated, the User agrees not to attempt to use the Service again.
4.6.3. Users must empty the locker upon termination. Otherwise, LOCKERS ZONE may dispose of any remaining items, waiving any responsibility or liability.
5. USE OF THE COMMUNITY LOCKER
5.1. The User must exercise due care and follow all instructions and manuals.
5.2. Lockers may only be used for their intended purpose.
5.3. The User must not use lockers for illegal or harmful purposes.
5.4. Storing flammable, toxic, harmful, or dangerous substances is prohibited.
5.5. The User may not store items exceeding €1,000 in value per locker.
5.6. The User must report any third-party interference to LOCKERS ZONE immediately.
5.7. Users must have a device with internet access and email to receive notifications.
5.8. The User is responsible for ensuring the locker is properly closed.
6. RIGHT OF WITHDRAWAL
6.1. Under Spanish consumer law (Royal Decree 1/2007), Users have 14 calendar days to withdraw from the Service, provided it has not yet begun or been completed.
6.2. If the Service has started, the User must pay a proportional fee based on usage at the time of withdrawal notice.
6.3. To exercise the right of withdrawal, Users must email: reservas@lockerszone.com
6.4. Consumers are defined as individuals acting for personal use or non-profit entities outside of commercial activity.
7. CONTRACT DURATION
7.1. The User may use the Service while:
a) The reservation is valid;
b) The User has not been suspended by LOCKERS ZONE;
c) The License Agreement with Megablok is in force;
d) Megablok has not restricted access to the Platform.
8. CONTRACT LANGUAGE
All information is provided in Spanish. Communication and contract formalization are in Spanish unless another language is requested in advance.
9. TECHNICAL SUPPORT
9.1. Technical Support is available via the Platform.
9.2. Users may ask questions or report issues related to the Platform or lockers.
9.3. Support issues must be reported via WhatsApp or email.
9.4. Support is available daily from 8:00 to 22:00 via WhatsApp at +34 638 803 440 or email: reservas@lockerszone.com
10. OWNERSHIP OF THE COMMUNITY LOCKER AND PLATFORM
10.1. LOCKERS ZONE owns the locker units located at Calle Jacinto Benavente, No. 9, Fuengirola, Málaga.
10.2. Megablok owns the software and related systems, including intellectual and industrial property rights.
10.3. These Terms grant no ownership rights to the User, only usage rights under these conditions.
10.4. The User expressly authorizes Megablok and/or LOCKERS ZONE to use the information gathered during usage as evidence in any legal matter.
11. LIABILITY
11.1. LOCKERS ZONE is liable for theft, loss, or damage of items up to €1,000 per locker, covered by insurance.
11.2. Users are liable for any damage to lockers caused by misuse and must report incidents.
11.3. Users will indemnify LOCKERS ZONE and/or Megablok for any damages resulting from misuse or breach of the Terms.
11.4. Users will also indemnify for third-party claims arising from their misconduct.
11.5. LOCKERS ZONE and Megablok are not responsible for:
Misuse of lockers;
Email delivery failures;
Improper use causing malfunction;
Breach of Terms by the User;
Internet connectivity issues.
11.6. Lockers may be unavailable due to maintenance or unforeseen circumstances. LOCKERS ZONE and Megablok are not liable for any damages from unavailability.
11.7. Megablok reserves the right to make updates and improvements or suspend access for maintenance without liability.
12. PROCESSING OF PERSONAL DATA
12.1. LOCKERS ZONE refers entirely to the provisions set forth in its Privacy Policy.
13. FORCE MAJEURE
13.1. LOCKERS ZONE and Megablok shall not be held liable to the User for any failure to fulfill obligations under this Agreement if such failure is due to a force majeure event. For these purposes, force majeure shall mean any unforeseeable and unavoidable event beyond the control of the affected Party that makes it materially or legally impossible to fulfill the obligations undertaken, provided that it does not result from a prior breach by the affected Party.
13.2. Force majeure events shall include, but are not limited to, war, acts of terrorism, earthquakes, lightning strikes, epidemics and pandemics, sabotage, and restrictions on freedom of movement in compliance with national laws, regulations, rules, or resolutions.
14. NOTIFICATIONS
14.1. All communications and notifications made in connection with these Terms of Use must be sent via email or physical mail to the addresses indicated below, provided that proof of proper receipt by the recipient(s) is maintained in all cases:
□ LOCKERS ZONE:
Email address: reservas@lockerszone.com
Physical address: Paseo Marítimo Rey de España, No. 35, Local O7, 29640, Fuengirola, Málaga
14.2. LOCKERS ZONE will send all communications to the User using the email address provided during registration on the Platform.
14.3. Any changes to physical or email addresses must be communicated immediately to the other party according to the rules established in this clause. Until a Party has received notification of such changes, any communications made using the original information will be considered properly delivered.
15. APPLICABLE LAW
15.1. The existence, validity, content, performance, interpretation, and scope of these Terms of Use shall be governed by Spanish law.
